Terms & Conditions
1. Introduction
Welcome to Space9, operated under Australian law and regulated by the Australian Communications and Media Authority (ACMA). By accessing or using our website (space9-australia.com), you agree to these Terms and Conditions, forming a legally binding agreement between you (“You”, “User”, “Player”) and Space9 (“We”, “Us”, “Our”). Please read them carefully before placing any bets or playing pokies.
These Terms govern your access to our gaming, betting, and related services. If you do not agree, you must stop using the site immediately. Space9 reserves the right to modify these Terms from time to time, and any updates will be effective upon publication on this page.
2. Eligibility
To register or play on Space9, you must:
- Be at least 18 years old.
- Be a permanent resident or citizen of Australia.
- Access the site from within Australia unless otherwise permitted by applicable Australian law.
- Not be subject to any gambling exclusions or self-exclusion programs.
You must verify your identity, age, and residence during account registration. Space9 reserves the right to request valid photo identification (such as a driver’s licence or passport) and proof of address to comply with anti-money laundering (AML) rules and responsible gambling obligations.
Use of the site is prohibited for anyone under 18 or who resides in jurisdictions that restrict online gambling. Any attempt to falsify account information may result in suspension or permanent account closure.
3. Account Registration and Security
Each player may hold only one active account. Creating multiple accounts under different names, emails, or payment details is strictly forbidden. Duplicate accounts may be closed and any winnings forfeited.
When registering, you must provide accurate details, including your full name, date of birth, residential address, and valid contact information. You are responsible for keeping your login details confidential.
Space9 will not be liable for any unauthorized access resulting from compromised credentials. If you believe your account has been accessed without permission, contact our support team immediately at [email protected].
You may close your account at any time by contacting customer support, subject to settlement of any outstanding bets or withdrawals.
4. Deposits and Withdrawals
All transactions on Space9 are processed in Australian Dollars (AUD). We offer the following payment methods:
- POLi.
- BPAY.
- Visa/Mastercard.
- Cryptocurrency (Bitcoin, Ethereum, and select others).
Minimum deposit amounts vary per method and are displayed on the cashier page. Instant PayID deposits are available for most Australian banks and typically reflect within seconds.
Withdrawals must be made to the same payment method used for deposits where possible. All withdrawals are subject to identity verification and internal security checks. Processing times vary but typically range from 24 to 72 hours after approval.
We may delay or refuse a withdrawal if:
- The player has not met wagering requirements attached to bonuses.
- The account shows signs of irregular activity, fraud, or money laundering.
- Required KYC documents have not been verified.
Space9 is not responsible for delays caused by payment providers or incorrect banking details.
5. Bonuses and Promotions
Space9 rewards players through regular promotions, including:
- Welcome bonuses on deposits.
- Free spins on selected pokies.
- No-deposit offers and reload bonuses.
Each bonus offer has separate terms and wagering requirements that are displayed on the promotions page and must be accepted when claiming the offer.
5.1 Wagering Requirements
Bonus funds must be wagered a set number of times before withdrawal, typically ranging from 30x to 50x, depending on the type of offer. Bets placed with bonus funds prior to satisfying these requirements will count toward wagering.
Pokies contribute 100% toward wagering requirements, while table games and sports bets may contribute less or be excluded.
5.2 Bonus Abuse
Space9 reserves the right to withhold or cancel bonuses if evidence of bonus abuse or irregular betting activity is found. Examples include:
- Creating multiple accounts to claim offers repeatedly.
- Placing low-risk bets or opposite wagers on sports markets.
- Attempting to withdraw bonus funds without meeting wagering conditions.
Space9 maintains sole discretion to determine whether abuse has occurred.
6. Responsible Gambling
Space9 is committed to promoting safe and responsible gaming in compliance with ACMA and local Australian guidelines. Gambling should be treated as entertainment, not a way to make money.
Players can set deposit limits, loss limits, or self-exclude through their account settings or by contacting support. Once activated, these limits cannot be adjusted or reversed until the designated period expires.
If gambling stops being enjoyable or causes stress, players are urged to seek assistance. Free and confidential help is available through Gambling Help Online (1800 858 858).
Remember: always play within your means and never chase losses.
7. Sports Betting Rules
Space9 provides betting services on Australian sports including:
- Australian Football League (AFL).
- National Rugby League (NRL).
- Horse racing including the Melbourne Cup.
- International sports and eSports.
7.1 Bet Settlement
All bets are settled using official results published by the relevant sporting authorities. If a match or event is postponed, bets may remain pending until official confirmation, or be voided depending on the applicable market rules.
7.2 Betting Limits
Space9 sets minimum and maximum bet amounts per event to ensure fair play. Limits differ by sport and market type.
7.3 Errors and Cancellations
We strive to maintain accuracy in all pricing and odds displays, but errors may occur. Space9 reserves the right to void, suspend, or adjust bets affected by technical malfunction or incorrect data.
8. Pokies and Casino Games
Space9 offers a wide range of pokies developed by leading software providers. All games are certified for fair play using random number generator (RNG) testing approved under ACMA standards.
8.1 Game Malfunctions
In case of technical faults or interruptions, payouts will be voided, and affected rounds may be reprocessed or refunded at Space9’s discretion. Malfunction voids all plays and payouts.
8.2 RTP and Fairness
Each pokie displays its return-to-player (RTP) rate as verified by independent testing agencies. We guarantee fair play and compliance with Australian gaming laws.
8.3 Game Restrictions
Some games may be unavailable based on local legislation or regulatory conditions. Accessing restricted content may lead to immediate account suspension.
9. Anti-Money Laundering (AML) and Fraud Prevention
Space9 adheres to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated regulations. All player activity is monitored for suspicious behavior, and transactions may be reported to AUSTRAC (Australian Transaction Reports and Analysis Centre) if required.
You agree not to use Space9’s platform to conduct money laundering, fraud, or illegal transfers. Examples of prohibited behavior include:
- Depositing and withdrawing without genuine gaming activity.
- Using third-party payment methods without authorization.
- Structuring transactions to avoid identification or AML checks.
Failure to comply may result in account suspension and reporting to authorities.
10. Privacy and Data Protection
Space9 collects, processes, and stores player information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Personal data is used solely for account management, payment processing, and responsible gaming efforts.
We implement advanced encryption technologies and data security measures to protect user information from unauthorized access.
Personal information is not shared with third parties unless required by law or regulatory authorities.
By registering an account, you consent to Space9’s privacy practices as outlined in our Privacy Policy.
11. Dispute Resolution
Space9 strives to resolve all player concerns quickly and fairly. If you encounter any issues:
- Contact customer support at [email protected].
- If unresolved, request escalation to the Compliance Team.
- If still unresolved, you may seek external resolution through an authorized body in accordance with ACMA guidelines.
Space9 will respond to any formal complaint within seven business days. We maintain detailed records of all complaints and resolutions for regulatory compliance purposes.
Any dispute regarding the interpretation of these Terms will be governed under the laws of the Commonwealth of Australia.
12. Intellectual Property
All content on the Space9 site — including logos, trademarks, graphics, and software — remains the property of Space9 and its licensors. You may not copy, distribute, or alter any material without express written permission.
Unauthorized use of Space9’s intellectual property may result in legal action.
13. Player Conduct
Players agree to use Space9’s services responsibly and respectfully. The following behaviors are strictly prohibited:
- Abusive or threatening communication with staff or other players.
- Attempting to manipulate games or results.
- Using automated scripts or bots to place bets or play pokies.
- Sharing account access or using someone else’s account.
Space9 reserves the right to suspend or permanently block accounts engaging in prohibited conduct.
14. Technical and System Requirements
To use Space9, players must have a stable internet connection and compatible device. System interruptions caused by external factors, such as ISP failure or browser errors, are beyond our control.
We continuously update our platform for performance and security. During maintenance periods, access may be temporarily restricted, and players will be notified in advance.
15. Liability and Indemnity
Space9 operates in accordance with Australian gambling regulations but does not guarantee uninterrupted 24/7 access or outcomes. Users understand that gambling carries inherent financial risk.
Space9 will not be liable for:
- Losses arising from server downtime, disconnection, or errors.
- Wager outcomes based on user decisions.
- Any claim for indirect, incidental, or consequential damages.
You agree to indemnify and hold Space9 harmless against all claims, damages, or expenses resulting from misuse of the site or violation of these Terms.
16. Self-Exclusion and Account Suspension
Players can request a cooling-off period or permanent self-exclusion at any time by emailing [email protected]. Once confirmed, your account will remain locked for the chosen duration.
Suspended accounts due to policy violations or responsible gambling concerns will not be reinstated until reviewed and cleared by our Compliance Team.
Space9 also participates in local self-exclusion schemes recognized by ACMA and Gambling Help Online.
17. Jurisdiction and Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia, and subject to applicable national federal legislation. All legal proceedings shall take place within Australian jurisdiction.
Players agree that any legal claim related to Space9 must be filed and resolved in an Australian court.
18. Termination of Service
Space9 retains the right to suspend, restrict, or terminate services to any user at its discretion, including but not limited to cases of:
- Breach of these Terms or applicable laws.
- Fraudulent or criminal activity.
- Regulatory orders or compliance requirements.
Upon termination, all pending bets will be voided, and any remaining balance will be refunded where legally applicable.
19. Contact and Support
For any inquiries, complaints, or assistance, please reach out via:
Email: [email protected].
Hours: Monday–Friday, 9am–6pm AEST (excluding public holidays).
Currency: AUD-only.
Support responses are typically provided within one business day.
20. Final Provisions
These Terms constitute the entire agreement between Space9 and the player. Any previous communications, promises, or understandings — oral or written — are replaced by this document.
Space9 may update these Terms periodically to reflect regulatory changes, improved service conditions, or new product features. Continued use of the site after updates implies acceptance of the new Terms.
We invite all punters to enjoy their time responsibly — have a crack at your favourite pokies or sports bets, but always remember: play smart, stay safe, and know your limits.
Last Updated: April 2026.
Operator: Space9.
Regulator: Australian Communications and Media Authority (ACMA).
Responsible Gambling Assistance: Gambling Help Online — 1800 858 858.
